Global Logistics

CLIENT TERMS

CLIENT TERMS

NO CASH

This is a reminder that cash transactions are prohibited for any partner, employee, or dealer of GLB Logistics Corporation. In instances where cash is used, the corporation will not be liable for any resulting consequences. The only accepted method of payment to the company is via wire transfer to the company account. Which Shown In Contracts or in website invoices

Payment terms

Car prepayment must be completed on the next business day following the date of sale. For instance, if a purchase is made today, payment must be received in the company's account by the next business day. If payment is not received by this deadline, the client will incur all storage fees, relisting fees, late payment fees, and any other related charges, regardless of the bank used for the payment. If the client has processed the payment through their bank, they may upload the payment receipt to the Delegate Panel. The company may, at its discretion and on a case-by-case basis, pay on behalf of the client before the funds are received in the company’s account. However, the company is not obligated to do this, and submitting a receipt does not guarantee that the payment will be made on the client’s behalf.

Cars purchased through Manheim are not eligible for relisting. All Manheim vehicles must be fully paid for. If not, the purchase price and transportation fees will be charged as a debt to the dealer's account, affecting the overall balance. Clients are required to submit payment receipts for accounting purposes. In some instances, if there is a payment delay, the company may cover the payment on behalf of the client to prevent storage fees. The receipt submitted will be used to investigate any payment delays, but if the company does not accept the payment, it remains the client’s responsibility to resolve the issue with their bank. Receipts are not considered proof of payment. Storage responsibility will be shown at Dealer profile ( it will show who is responsible for storages)

Some clients may receive additional services, such as auto-pay. In certain situations, the company may automatically pay for vehicles on behalf of premium dealers without needing a receipt or any other documentation. When the company pays for a vehicle, ownership transfers to the dealer, and this payment will appear in the dealer's account balance, affecting all related processes. The remaining balance for vehicle payments must be settled at least five days before the vehicle's entry date, and dealers can select the balance vehicles from their profile. Clients should ask their banks to process payments within 1-3 hours after initiation. Any negative balance on one vehicle will affect the balances of other vehicles, regardless of whether payments have been made for those others. Dealers need to closely manage and monitor their overall balances.

When making payments from Georgia, clients must inform their banks that the payment will be made using a "RECON OPERATION." Clients are responsible for managing currency conversions. Any errors made by the bank during this conversion will fall on the client, who must address them directly with the bank. Clients do not need to check on the status of incoming funds, as any received payments will automatically be reflected on the company's website.

Dispatch Terms

All vehicles are dispatched within 3 to 14 business days after payment has been credited to the account, unless there are circumstances beyond our control, such as technical issues at the auctions, weather conditions, road repairs, or other challenges. The company also provides pickup photos for our clients, but these are dependent on weather and yard conditions, and we cannot guarantee their availability. Keys from the auction are not insured, and only photos from the warehouse to the destination are provided. We do not guarantee that parts from the auction (in the yard) will be retrieved. Despite these challenges, the company strives to obtain auction photos, keys, and parts through our skilled drivers.

In cases of force majeure, the company is not responsible for the following:

Storage fees resulting from weather conditions, auction closures for unknown reasons, or technical issues at auctions or dealerships.
Locations such as sublots, offsites, Anchorage, Honolulu, and Canada, regardless of when payments are received.
Situations where the client opts for the auto-pay method.
Instances where the company makes payments before the funds arrive (only a receipt is available but no actual payment); however, this allows for quicker acquisition of vehicles.
Generally, we work hard to dispatch cars within 1 to 3 days, although the stated dispatch time is 3 to 14 business days.
In cases of force majeure, some vehicles may be dispatched in more than 14 days, but typically, our dispatch time is within 24 to 72 hours after the payment is received in our bank account.

Loading Terms

The company completes the loading process within 3 to 30 business days after the sale date. If clients require additional services (such as video, isolation, or others), they must make these requests prior to the loading date. For reference, please see our service: Tracking Example. The specific date for the container's arrival at the destination port can be found in the vessel tracking links provided (all relevant links are attached for easy access). To locate the exact position of the vessel, clients can take the vessel name from the tracking link and enter it into Marine Traffic.

Generally, we strive to load vehicles within 24 to 72 hours after their arrival at the warehouse, regardless of the stated loading timeframe of 3 to 30 business days. For locations such as Washington, Alaska, Honolulu, and other areas, the loading terms range from 2 to 16 weeks.

Tracking Terms

To track the entry date of the container, clients must use the vessel line tracking link or the vessel line ships link to check the vessel's location (the tracking link can be found in the tracking section of GLB, where a link button is available). To determine the ship's position, you can visit MarineTraffic. The company is not responsible for any delays caused by the vessel, extended stays at transshipment points, or situations beyond our control (force majeure).

Coordination Terms

For inquiries regarding accounts, technical issues, invoices, or specific questions, clients should reach out to their designated coordinator (each client has an individual coordinator whose name and contact information are available on the website). For questions related to the terminal (such as whether the car is classified as green or red), clients can contact the Viber number at +994706283878.

Requests for insurance and accounting must be submitted exclusively through the website. Clients are required to review the insurance terms prior to insuring their vehicles. The insurance company is based in Austria, and client requests will be processed according to the insurance company's terms; all coordination for these requests must occur via the website.

The accounting team is located in Savannah, Georgia, USA, so any questions regarding accounting must also be directed through the website, as only the accounting team can provide responses. For additional services (like video recordings or isolation), clients should use the additional service request form available on the website. If you have inquiries related to storage, please refer to the storage requests section. All information about the vehicle (including sale date, container number, booking number, payment details, loading date, entry date, opening date, green date, etc.) will be posted solely on the website, and delegates can access it only there. Please note that WhatsApp messages do not serve as an information service for clients.

Storage Terms

The company assumes responsibility for storage fees when payment is received on the second day after purchase. Please note that payment receipts do not serve as proof of payment arrival. If the company pays on behalf of the client before the payment is received (with only a receipt attached), it will not be liable for storage charges. However, we will make every effort to retrieve your vehicle as quickly as possible.

The company is also not responsible for storage fees incurred at specific locations (sublots, offsites, Anchorage, Honolulu, Canada), regardless of when the payment arrives. Storage fees may be incurred within 1 to 120 days, depending on the AI grading system.

Please take a moment to review these storage terms: If payment for a vehicle is received on the second day following the purchase (for example, if purchased on 01.01.2025, and payment is received on 01.02.2025), the corporation will cover the storage fees. All other circumstances—such as issues with receipts, client payment difficulties, banking closures, holidays, international banking issues, festivals in any country, or revolutions—are not the corporation's responsibility.

Ensure that your payments are made through banks that can facilitate fund transfers to the corporation’s account within 1-3 hours; under this condition, the corporation will take responsibility.

In all instances, auctions (such as Copart, IAAI, and Manheim) will not recognize these issues and will impose daily late payment fees of $50, along with storage fees starting at $5, $10, $15, $20, and so on. Clients can verify their storage charges in their auction invoices, and we are available to assist with that.

Important Note: Storage fees may be added 1-15 weeks after purchase. Please ensure that your client's payment is received by the second day post-purchase, as the corporation cannot be held responsible for any banking issues. The corporation currently faces numerous backend charges, including demurrage, driver availability challenges, container unloading fees due to uncontrollable vessel operations, and destination demurrages.

Like other companies, the corporation does not invoice clients for these additional costs, so every client must be ready for prompt payment. Clients should request their banks to guarantee that funds arrive within 1-3 hours, as receipts or SWIFT confirmations do not determine payment arrival; only our website will confirm receipt of payment.

Accounting Terms

All accounting inquiries must be submitted through the dedicated requests form. The accounting department is based in Savannah, Georgia, USA, and operates using an AI system. This system reviews each case, payment, and all related details. Utilizing AI for accounting represents the most advanced practice of the 21st century, as it assesses every case according to company protocols to prevent irresponsible or biased decisions.

A key benefit of our company is that it follows its own strict evaluation protocols for each case, regardless of client volume, personality, or familiar relationships. This ensures all cases are judged fairly and based on solid client-oriented standards. Clients are required to upload all receipts in the delegate panel. Transportation costs must be settled at least 10 days before the container’s scheduled arrival date.

All clients who make payments to our USA bank account are free to use their positive balance toward car prepayments.

For All Clients

Clients must make the prepayment for the car on the day following the purchase (clients paying transportation costs along with the car prepayment will be considered reliable payers). Transportation fees must be paid at least 10 days prior to the car's arrival date (as indicated on the Vessel Line website). The open date does not count as the entry date.

If a car is relisted or opened with a negative balance, the system (using AI) will automatically transfer the client's positive balance to cover the negative balance for relisted or opened cars. Clients are required to pay or transfer a minimum amount equal to the indicated prepayment balance for each car. If even $1 less than the prepayment amount is paid, the car will not be transferred to the auction, and all applicable fees will be charged to the client.Client Can check this from His Profile( Dealer Profile) it is fully paid or not. Client Is responsible to fulfill obligation for payments!

The overall rule for prepayment is that the minimum amount must be paid or transferred at least at amount of auction price. Only clients using the USA bank (paying directly to the corporation’s USA bank account) are authorized to transfer funds for car prepayment. The transferred amount must exceed the car’s auction invoice price.

Cars that remain unpaid within 10 days of the opening date will be automatically renamed to the company's name and be considered sold at 30-60% of the car’s value, as the company will need to fulfill the balance urgently. After 10 days, any unpaid cars that are opened will incur a daily late fee of $50. Since all payments must be made before the car arrives within 10 days, no force majeure or other exceptional cases will exempt clients from this rule.

Top of Form

Clients using a Georgian bank account must follow these three rules:

The total paid amount must be greater than the prepayment amount by at least $300.
Transfers from the car's positive balance (paid to the USA account) to the Georgian bank account are not allowed.
Prepayment amounts cannot be transferred; the system will automatically prevent such transfers.

Title Regulations

All titles must be verified through the website, where you can easily see which titles are eligible for purchase. Titles from the USA are guaranteed for export when cleared through US customs, but there is no assurance that the same titles will be suitable for clearance in other countries. Clients should not take any action to transfer or deliver cars from the destination country to another, or handle customs procedures, without verifying the title status at the destination office. Titles can be delayed due to various reasons, for which the company is not responsible:

From auction to warehouse (this may impact loading schedules and timing):

Titles with liens: If a title has a lien, the client must contact the car owner to have it released. Otherwise, US customs may hold the car or container, and all related charges will be the client’s responsibility. The company is responsible for transporting the vehicle, not for lien releases. Clients should perform lien checks before purchase.
Stolen or involved in theft: Vehicles that are stolen or involved in similar incidents are not guaranteed to be loaded without demurrage or other charges.( Clients must check car history Via Carfax or other good websites)
Title delivery time from auction to warehouse: Typically, titles from Copart and IAAI arrive within 3-15 days if drivers pick up titles directly; Manheim titles usually arrive within 3-120 business days. However, arrival dates are not guaranteed.
Title status: Clients must check the title status via the tracking link or delegate profile.
Special titles: Bill of Sale, Parts Only, or similar titles must be clarified with the coordinator prior to purchase.
Lost or damaged titles: The company does not compensate for titles lost or damaged during FedEx delivery or auction handling.
Title collection: Clients must email to request titles at the destination and must provide ID or passport details of the person who will collect the titles.
Manheim titles (including Copart and IAAI if not handed over to drivers): The company assumes no responsibility for the delivery times or issues related to these titles.
Unclaimed or lost titles: The company is not responsible for titles that are not delivered or are lost in transit from auctions, DMV, or other agencies.

Despite these limitations, the company will always strive to deliver vehicles in the fastest, safest, and most cost-effective manner possible—that’s why we are here.

Top of Form

Licensing (Auction Accounts)

The company provides each delegate with auction login codes for Copart, IAAI, and Manheim. All actions taken by delegates, such as bidding, watching, searching, or losing cars, are monitored via the AI Accounts System. Dealers can add a vehicle to their delegate profile—sometimes automatically—within 2-6 hours after the purchase process. Clients must specify which cars can be bid on from each account before starting bidding activities. In case of any disputes or controversial situations, the winning bidder (who successfully purchased the car) will be determined by the company using the AI Accounts System.

All accounts provided to clients must purchase a minimum of 5 vehicles per month. If fewer than 5 cars are bought, those accounts will be automatically blocked. Prior to initiating the licensing process, the client and the company must agree on the logistics procedures outlined in the contract, and the delegate must deposit a certain amount. Once the first payment for a car is received in the company's bank account, the client's deposit will be automatically refunded.

Auction fees for Copart are retrieved from the member fee section, and the same applies to IAAI. For IAAI, additional sales taxes may be added after bidding, which cannot be calculated beforehand and will be provided promptly after the purchase.

The company is not responsible for any additional charges such as miscellaneous fees, sales tax, or similar expenses, and these are non-refundable. Clients should thoroughly research all costs before making a purchase, as the company does not assume responsibility for any unknown fees related to IAAI, Copart, Manheim, or Adesa auctions.

Relist Fees:

Copart Cars: If a car is purchased but not paid for and then returned to auction, the relist fee is either $600 or 10% of the car's price, whichever amount is higher.
IAAI Cars (Renege Fee): The fee is either $1,000 or 15% of the car price, whichever is greater.
Manheim Cars: There is no option to relist or return cars to auction. Once a client purchases a car, the cost is automatically added to their balance and delegate profile.
Important: If the relist fee is not paid within 15 days, the AI system will automatically deduct the relist fee from the client's positive balance.

Balance
The delegate is responsible for managing all vehicle balances, and the company will not handle any individual client questions regarding balances. Unpaid cars can impact the status of all cars associated with the delegate's account. If any unpaid vehicle remains unresolved, all other cars will be blocked and will not be released from the terminal to the client. If the delegate is unsure about a client's payment status, the company recommends not confirming payment until the client's payment has been officially received. All cars paid for by the company are considered settled only after the client's payment has been confirmed; a receipt provided by the delegate is not accepted as proof of payment until the actual payment arrives.

A client may be blocked (with cars put on hold, sales and extensions halted, and their profile deleted) if any of the following conditions occur:

Insufficient payment based on the prepayment amount
Opened cars that remain unpaid
Relisted cars that are not paid for
Any outstanding debt owed to the company

Agents for Titles or Any Terminal Requests
Delegates are required to identify their agents (terminal agents). Before making any inquiries or requests, the delegate must submit a request to the company's terminal team, including the agent's full name, surname, and ID number.

Receiver

The company processes documentation based on the details on the invoice (payer's name, surname, and ID number). If a delegate wishes to change the car’s receiver and submits a request, the company will proceed with the change upon confirmation from the delegate. The delegate must visit the delegate cabinet and add the new receiver’s details.

If the new receiver is added within 1-24 hours after the invoice issuance, there will be no charge for the change.
If the change is made after 24 hours, there will be a fee of $100–$250 (depending on the vessel line), and the process may take 3-20 business days.

If the car has already been opened and the delegate wants to change only the receiver’s name, surname, or ID number (one of these), the change is free and can be submitted via Viber. Clients can also verify the receiver’s details through government websites such as Rs.ge.

To change all receiver details (name, surname, and ID number), a formal request must be submitted, and the fee will be $100–$250 (depending on the vessel line). This process may take 3-20 business days.

Important: Clients are allowed to change the receiver only once (from the old to the new). Reverting the receiver back to the old details is not permitted. If attempted, customs will hold the car and will not release it.

Terms of Utilization

Vehicles that have been opened and remain unpaid for more than 10 days will be subject to legal utilization by the company. The disposal value will typically be 50-60% of the auction price. The company will block and hold all vehicles until the negative balances for all vehicles are fully settled. This includes vehicles in auction, towing, warehouse, relisted, returned to auction, or already opened.

Clients associated with the delegate are not allowed to communicate directly with the company; all communication must go through official channels. The company reserves the right to sell, utilize, or extend any vehicle for which the delegate has a negative balance, regardless of its status (opened, relisted, unpaid, etc.).

It is the delegate’s duty to inform clients about this policy. Additionally, the company has the right to provide proof of outstanding debts to clients upon request.

In any case, whether the car is taken or remains at the terminal, clients are still responsible for any negative balance. Dealers are fully accountable for covering all outstanding negative balances.

The company will not communicate with any client or delegate regarding the utilization process. This process will begin after 10 days of the car being opened and unpaid. The cars will remain on hold until they are either utilized, sold, or the negative balance is settled by the dealer. All such vehicles will be held, and any complaints or inquiries related to this process will be handled through government authorities. No explanations will be provided for these cases.

Top of Form

Insurance Terms

Clients must submit an insurance claim request no more than 24-72 hours after the photos have been added to the system. Insurance compensation will be added to the client's balance (which can be used for transfers). Clients should always read the insurance terms before proceeding with the insurance process. Clients can also get in touch with the insurance company via declaration if they have any claims.

General Insurance Terms

All insurance claims should be submitted within 72 hours of the photo appearing on the website. After 72 hours, the insurance company will not consider the case or evaluate the damage.
This document outlines the terms of compensation for losses that occur during transportation.
This document is considered an insurance agreement between the company and the auto dealer.
The auto dealer must review all insurance terms and submit claims according to these terms.
The insurance company's responsibility ends at the terminal of destination. Further problems, whether related or unrelated to insurance claims (regardless of the car's location in Azerbaijan, Kazakhstan, Kyrgyzstan, Jebel Ali, Russia, or any other country the client takes it to), will not be compensated by the insurance company or any third party.

Terms of Conditions for Compensation and Loss

Vienna Group and GLB Logistics work together on insurance coverage: the vehicle is insured from the time it leaves the auction (excluding keys and other specific details mentioned below) until the discharge photos at the Georgian or other terminals( No other photo or video considering as proof for damage).

The insurance fee is either 1% or 25% of the car’s bill of sale value, whichever amount is higher. For instance, if the car's price is $2,500, the dealer must pay $25. If the price is $3,000, the insurance fee will be $30 (calculated as 1% of $3,000).

For cars valued below $2,500, the minimum insurance fee is $25.

The deductible (non-reimbursed amount) is $100 or 10%, whichever is higher.

Compensation below $550 will be reimbursed within 3-12 business days. If the compensation is more than $550, it may take 3-90 business days. (Depend on Insurance Company)

If the claim involves a total loss, it may take a month or more to process.

The auto dealer must provide all necessary information, and the company will begin processing after receiving all required documents. Videos and photos taken by the client are not considered proof of damage.

The loss will be evaluated based on the repair cost of the damaged part if it can be repaired. If the damaged part cannot be repaired, the price of a non-original part (if available) will be reimbursed.

In the case of a total loss, including depreciation value, the insurance company will reimburse the invoice price minus the deductible. In a total loss scenario, if the client is reimbursed the invoice price, the company has the right to take possession of the car.

Total loss is defined as a situation where the restoration cost exceeds 70% of the car's value.

Compensation amounts will be evaluated based on Georgian market prices or Insurance Company country.

The company is not responsible for any invisible parts, undercarriage, etc.

The company is not responsible for the "run and drive" status indicated by auctions or other sources.

Insurance fees for specific vehicles (boats, bikes, motorcycles, etc.) should be negotiated with the company before the sale process.

Insurance fees for specific locations (not USA, etc.) should be negotiated with the company (e.g., Seattle, Anchorage, Canada, Honolulu, and all destinations except Georgia).

The client must provide all documentation as requested.

If the client has double insurance, they must inform the company, as overall payments from both companies will equal the damage price (minus $100 or 10% deductible).

If payment is not made with the invoice, the object cannot be insured.

If any additional part is left in the car during the discharge process (that does not belong to the car), the client must inform the company. If not, the amount will be added to their balance as a charge.

Cargo, forklift, or similar charges cannot be compensated.

After the opening process, the insurance period is finished. Terminals or warehouses are responsible for the car. If any suspicious case arises, the client should claim to the terminals or warehouses where the car is stored.

Within 24 hours of seeing warehouse photos, if any significant visible damage (not loss of any part) is noticed, the client can inform the company. The company can then negotiate with the auctions (in most cases, auctions are not responsible for any damages or missing parts as shown on their websites).

Scratches, dents, small damages, and losses are not insured by the insurance company.

If the client wants to insure the transportation price, they should inform the company, and the insurance fee will be (bill of sale and transportation price sum) * 1%. The transportation charge should be paid with the bill of sale price.

Parts That Can Be Claimed and Will Be Reimbursed by the Insurance Company

The following car parts will be insured by the insurance company: wing, hood, roof, roof pillars, bumper, grille, door (including external components), reflectors, molding, lamps (if only the glass needs replacement, it will be evaluated at the glass price), key (if shown in warehouse photos and accepted as available).

All other components and parts will not be insured.

To start an insurance case, the auto dealer must subrogate rights from the client to the company.

Keys are insured from the warehouse to Poti (auction key status or auction pictures are not insured). Most auctions lose keys during the car parking process.

Non-Insured and Non-Refundable Cases and Terms

Motorbikes, ATVs, snowmobiles, hydro scooters, and all technical units belonging to this category if additionally damaged.
If a damaged part is further damaged during transportation.
Theft, loss, or damage due to dampness or wetting of the battery.
All invisible parts, claims, and damages.
All damages involving casting to metal.
Services by tow trucks and key loss (e.g., transporting a vehicle for programming).
Mats damage or theft.
Any item that does not belong to the car.
Non-factory fitted parts of the car.
Wetting of the car inside or outside.
Engine compartment and all accessory parts. Parts of the undercarriage system that are not factory-fitted after damage (e.g., broken fixing system, mounted temporarily, not factory-fitted, semi-damaged, partially mounted to the body loosely, lying on the ground) in case of additional damage or loss.

Non-Insured and Non-Refundable Cases and Terms

All component parts on the underbody of the vehicle, including tires, hubcaps, undercarriage, and its parts, in a non-factory-fitted condition or torn off as a result of damage.
During the loading and discharge process: all undercarriage parts of the car, including diffusers, rocker panels, gearbox, engine, exhaust system pipes, catalytic converter, bumper inserts, and the floor of the car.
Motorbikes, ATVs, snowmobiles, hydro scooters, and all technical units belonging to this category if damaged additionally.
Catalytic converters inside the car.
Damages that are invisible in photos.
Vehicles damaged by natural disasters.
Non-factory-fitted parts of the car.
Technical failure of a damaged or undamaged vehicle purchased at an auction, including failure or damage/loss of electrical wiring, sensors, guards, computers, and electrical appliances, including the stereo system and its parts.
All damages that can be repaired by polishing.

Auctions Exceptions:

Damages that are invisible in photos.
If undercarriage parts and bumpers (or diffusers, etc.) are not fitted correctly and are damaged by forklifts.
Damages caused by temperature differences.
Windscreens and glasses.
Specific cars that are larger than normal (during damages).
Vehicles damaged by natural disasters.
Dents, scratches, or minor damages.
The auto dealer is free to select any vehicle, and the company is not responsible for the condition of cars purchased from auctions.
If the car's manufacture year is old, the insurance case and price should be negotiated with the company before the purchase process.
All damages involving casting to metal.

Definition of Terms

Terms used in this Agreement and Policy have the following meanings:

The Insurer – JSC International Insurance Company Irao (Vienna Insurance Group).

Policyholder – A physical person or legal entity that has concluded an insurance contract with the Insurer.

Insurance Object – A term used in Institute Cargo Insurance Clauses and refers to the insured cargo.

Beneficiary – A physical person or legal entity stated in the insurance policy by the policyholder, who is entitled to receive insurance compensation. (Global Logistics LLC, which is responsible for defending insured rights in insurance cases, will accept compensation and pay insurance fees to insurance companies.)

Insured Event – An accident caused by an insured risk, in the event of which the insurer is obliged to pay insurance compensation under these conditions to the policyholder/the beneficiary.

Insured Risk – An accident that may cause an insured event.

Insurance Period – Generally a four-month period during which the insurance policy is active. In the case of a voyage policy, the insurance period is the transportation period of the cargo, considering relevant incoterms obligations. In the event of an open policy, the insurance period is a specific period, often annual, covering several transportations during this period, considering relevant incoterms obligations indicated in the relevant declaration/invoice during the cargo transportation period.

Insurance Territory – The territorial area indicated in the insurance policy where the insurance is valid.

Sum Insured – The maximum limit of insurance compensation and liability of the insurer. The sum insured should be equivalent to the value of the cargo and is defined by the prices indicated in the relevant invoice, waybills, or other transportation documents. At the policyholder's discretion, 10% may be added to the cargo sum insured to cover transportation expenses. The sum insured is defined according to the documents that confirm the price of the cargo at the time of insurance or, in the case of an open policy, at the time of declaration of the cargo to the insurer. This price may also include expenses confirmed by transportation documents and for preserving the cargo.

Deductible – The portion of the damages in the case of an insured event that the insurer will not compensate and which must be borne by the insured/policyholder. The amount of the deductible is stated in the policy. The insurer is not liable for damages that do not exceed the deductible amount; in other cases, each damage will be compensated with a deduction of the deductible amount.

Insurance Compensation – The amount that the Insurer shall pay to the Policyholder for damages covered under these Conditions.

Cargo – One or more pieces of objects related to a specific route of transportation, in legal or trusted ownership of the Policyholder, Insured, and/or Beneficiary, as indicated in the relevant policy, and transported by land, railway, marine, inland navigation, and/or air transport. The relevant insurance policy may cover full or partial (group) cargo transportation.

Force Majeure – Acts of God or political, military, legal, labor, social, or other relevant events, which the parties cannot avoid or overcome and which make it impossible for the parties to fulfill their obligations.

Wording of Insurance

All information, documentation, and other details provided by the parties, which are of commercial or other value, regardless of their written or oral form, are considered confidential and may not be transferred to third parties without prior agreement of the parties.

After the entry into force of the "agreement," the adoption of laws and legislative acts by both central and local government bodies of Georgia, which hinder or make it impossible for the parties to fully or partially fulfill their obligations, will be addressed. In case of disagreement, all disputes arising between the "Parties" will be discussed and resolved according to the scheme established by Georgian legislation, by applying to the court. The rights and obligations of the parties and the terms of performance of this agreement, if not defined within this agreement, will be regulated by the rules provided by Georgian legislation.

Cases Not Insured

Military actions resulting from declared or undeclared war, as well as rebellions, riots, civil wars, and riots, criminal acts.
Loss, damage, or expense attributable to willful misconduct of the Assured.
Ordinary leakage, ordinary loss in weight or volume, or ordinary wear and tear of the subject matter.
Loss, damage, or expense caused by insufficiency or unsuitability of packing or preparation of the subject matter insured to withstand the ordinary incidents of the insured transit, where such packing or preparation is carried out by the Assured or their employees, or prior to the attachment of this insurance. (For the purpose of these Clauses, "packing" includes stowage in a container, and "employees" does not include independent contractors.)
Loss, damage, or expense caused by the inherent vice or nature of the subject matter insured.
Loss, damage, or expense caused by delay, even if the delay is caused by a risk insured against.
Loss, damage, or expense caused by insolvency or financial default of the owners, managers, charterers, or operators of the vessel, where, at the time of loading of the subject matter insured on board the vessel, such insolvency or financial default could prevent the normal prosecution of the voyage.
Loss, damage, or expense directly or indirectly caused by or arising from the use of any weapon or device employing atomic or nuclear fission and/or fusion or other similar reactions or radioactive forces or matter.
Unseaworthiness of the vessel or craft or unfitness of the vessel or craft for the safe carriage of the subject matter insured, where the Assured is aware of such unseaworthiness or unfitness at the time the subject matter insured is loaded therein.
Unfitness of the container or conveyance for the safe carriage of the subject matter insured, where loading therein or thereon is carried out prior to the attachment of this insurance or by the Assured or their employees, and they are aware of such unfitness at the time of loading.
The Insurance Company can waive any breach of the implied warranties of seaworthiness of the ship and fitness of the ship to carry the subject matter insured to its destination.
War, civil war, revolution, rebellion, insurrection, or civil strife arising therefrom, or any hostile act by or against a belligerent power.
Capture, seizure, arrest, restraint, or detainment (except piracy), and the consequences thereof, or any attempt thereat.
Derelict mines, torpedoes, bombs, or other derelict weapons of war.
Loss or damage caused by strikers, locked-out workers, or persons taking part in labor disturbances, riots, or civil commotions.
Resulting from strikes, lockouts, labor disturbances, riots, or civil commotions.
Caused by any act of terrorism, being an act of any person acting on behalf of, or in connection with, any organization which carries out activities directed towards the overthrowing or influencing, by force or violence, of any government, whether or not legally constituted.
Caused by any person acting from a political, ideological, or religious motive.
Duration is 4 months per insurance policy; after 4 months, the insurance should be renewed.

This insurance shall remain in force above and in accordance with the provisions of Clause 9 below during delays beyond the control of the Assured, any deviation, forced discharge, reshipment, or transshipment, and during any variation of the adventure arising from the exercise of a liberty granted to carriers under the contract of carriage.

Termination of Contract of Carriage

If, due to circumstances beyond the control of the Assured, either the contract of carriage is terminated at a port or place other than the destination named therein, or the transit is otherwise terminated before unloading of the subject matter insured as provided for in Clause 8 above, then this insurance shall also terminate unless prompt notice is given to the Insurers and continuation of cover is requested. In such cases, the insurance shall remain in force, subject to an additional premium if required by the Insurers, either:

(a) Until the subject matter insured is sold and delivered at such port or place, or, unless otherwise specially agreed, until the expiry of 60 days after arrival of the subject matter insured at such port; or

(b) If the subject matter insured is forwarded within the said period of 60 days (or any agreed extension thereof) to the destination named in the contract of insurance or to any other destination, until terminated in accordance with the provisions of Clause 8 above.

Constructive Total Loss

No claim for Constructive Total Loss shall be recoverable hereunder unless the subject matter insured is reasonably abandoned either because its actual total loss appears to be unavoidable or because the cost of recovering, reconditioning, and forwarding the subject matter insured to the destination to which it is insured would exceed its value on arrival.

Increased Value Insurance

If any Increased Value insurance is effected by the Client on the subject matter insured under this insurance, the agreed value of the subject matter insured shall be deemed to be increased to the total amount insured under this insurance and all Increased Value insurances covering the loss. Liability under this insurance shall be in proportion to the sum insured under this insurance compared to the total amount insured.

Agreed Value

The agreed value of the subject matter insured shall be deemed to be equal to the total amount insured under the primary insurance and all Increased Value insurances covering the loss, and effected on the subject matter insured by the Assured. Liability under this insurance shall be in proportion to the sum insured under this insurance compared to the total amount insured.

Urgent Transportation

If the customer requests the car to be transported from another port due to urgency, they accept the cost of transporting the car from this port to another port and the transportation costs of the new port, which must be paid in advance.

Insurance Exclusions

The companies agree that the following are not covered by insurance: engine, gearbox, car suspension system, windows, trays, electrical problems, scratches and scuffs, damage to the rear mechanism of the trunk, if the locking mechanism of the trunk cover is damaged or the trunk does not close according to the manufacturer's specifications, damage to the car from where it was taken at the warehouse, damage to the car tire, scratches on the front and rear headlights, damage to the floor mats, scratches on the front and rear bumpers, if the car key is missing or damaged after transportation, or any other related facilities.

Condition of Car

The parties accept and confirm that the consumer is aware that the selected and repaired car under the framework agreement is not new, but second-hand and was in use. The company is not obligated to transfer a non-damaged or repaired car.

Insurance Coverage

If the car is not insured, no compensation will be paid for damage. Car insurance should be based on photos taken during delivery to the warehouse and opening of the container in Poti. Other cases are not considered. If not insured, no compensation will be paid for damage (e.g., shipwreck, ship burning, etc.). The client acknowledges that insurance is only for damage caused. Car delays are not covered by insurance.

Independent Expert

If the amount of loss is in doubt, each party is entitled to appoint an independent expert, and the expert's expenses should be covered by the party that appoints the expert.

Compensation Limits

Damages are compensated up to the limit of the Sum Insured, in proportion to the Sum Insured and the actual price of the cargo. Disappearance or unexplained loss of cargo without evidence is not compensated under this insurance.

Third-company Compensation

If the Beneficiary receives remuneration for damages from a third company, the remaining Insurance Compensation shall be paid with the deduction of this amount.

Role of GLB Logistics Corporation

GLB Logistics LLC plays the role of Beneficiary in the insurance agreement between the Client and the Insurance Company. The Insurance Company is responsible for all insurance cases. If the Client does not agree with these insurance terms and conditions, they are free to obtain insurance from another company of their choice. GLB Logistics LLC does not assume responsibility beyond what is covered by the Insurance Company. As stated, GLB Logistics performs transportation services, and the Insurance Company is responsible for all related cases. GLB Logistics LLC and Vienna Insurance Group agree that Vienna Insurance Group is responsible for insured cars, and if any issues arise, Vienna Insurance Group will be responsible for lost or damaged cars in front of Clients.

Duty of Client

It is the duty of the Assured and their employees and agents to:

(a) Take such measures as may be reasonable for the purpose of averting or minimizing loss;

(b) Ensure that all rights against carriers, bailees, or other third parties are properly preserved and exercised.

Regulation

If the amount of loss is in doubt, each party is entitled to appoint an independent expert, and the expert's expenses should be covered by the party that appoints the expert.

If the Beneficiary receives remuneration for damages from a third company, the remaining Insurance Compensation shall be paid with the deduction of this amount.

Force Majeure

In the event of force majeure, the parties are relieved from fulfilling their obligations under these conditions, either fully or partially. The Insurer is not obliged to compensate for damages caused by force majeure conditions.

The company unable to fulfill its obligations due to force majeure shall inform the other party within 2 company working days after the force majeure event occurs or becomes known. The fact of force majeure indicated in this notification should be verified (confirmed) by the Georgian Chamber of Commerce and Industry.

If there is a shutdown of internet or electricity due to force majeure, all insurance, payments, storage fees, late payment fees, and related matters are not insured or compensated.

Disputes

Any disputes between the parties should be resolved through negotiation. If negotiations fail, the dispute will be resolved by courts in accordance with Georgian legislation.

Confidentiality

The parties shall not disclose confidential information about the other company that they became aware of under these conditions without written agreement from the other party.

Sanction Conditions

No (re)insurer shall be deemed to provide cover, and no (re)insurer shall be liable to pay any claim or provide any benefit hereunder to the extent that such cover, payment of a claim, or provision of a benefit would expose the (re)insurer to any sanction, prohibition, or restriction under United Nations resolutions or the trade or economic sanctions, laws, or regulations of the European Union, Georgia, the United Kingdom, or the United States of America (provided that this does not violate any regulation or specific national law applicable to the undersigned (re)insurer).

Client Terms

CLIENT TERMS