Global Logistics

CLIENT TERMS

CLIENT TERMS

Car prepayment must be made on the next business day following the sale date. For example, if a purchase is made today, the payment must be received in the company's account by the following business day. If the payment does not arrive by this deadline, the client will be responsible for all storage fees, relisting fees, late payment fees, and any other related charges, regardless of which bank the payment was made from. If the client has made the payment to their bank, they can upload the payment receipt to the Delegate Panel. The company may, at its discretion and on a case-by-case basis, pay on behalf of the client before the payment is received in the company’s account. However, the company is not obligated to do so, and there is no guarantee that adding the receipt will result in the company making the payment on the client's behalf. Cars purchased through Manheim cannot be relisted. All Manheim cars must be purchased and paid for in full. Failure to do so will result in the price and transportation costs of the car being added to the dealer's account as a debt, affecting the overall balance. Clients must submit payment receipts for accounting purposes. In some cases, if there is a delay in payment, the company may pay on behalf of the client to avoid storage fees. The receipt will be used to investigate why the payment was delayed. However, if the company does not accept the payment, it is the client’s responsibility to resolve the issue with the sending bank. Receipts are not considered proof of payment. VIP clients may receive premium services, such as auto-pay. In some cases, the company may automatically pay for cars on behalf of premium dealers without requiring a receipt or other documentation. When the company pays for a car, ownership of the car transfers to the dealer, and the payment will be reflected in the dealer's account balance, affecting all related processes. The remaining balance for car payments must be settled at least 5 days before the car's entry date. Dealers can select the balance cars from their profile. Clients should request that their bank processes payments within 1-3 hours after the payment is initiated. Any negative balance on one car will impact the balance of other cars, regardless of whether payments have been made for those other cars. Dealers must manage and monitor their overall balance closely. When making payments from Georgia, clients must inform their bank that the payment will be made using a "RECON OPERATION." Currency conversion must be managed by the client. Any errors made by the bank during conversion are the client’s responsibility, and the client must take action to resolve them with the bank. Clients do not need to inquire about the arrival of funds. Any received payments will be automatically reflected on the company's website.

Dispatch Terms

All cars are dispatched within 3-14 business days after payment has been applied to the account, provided there is no force majeure (technical issues at auctions, weather conditions, road repairs, or other problems beyond the company's control). Additionally, the company takes pickup photos for our clients. Pickup photos depend on weather, conditions, and yard circumstances, and there is no guarantee for pickup photos. Keys from the auction are not insured (only from the warehouse to destination photos). Parts from the auction (in the yard) are not guaranteed to be taken. Despite these difficulties, the company does its best to obtain auction photos, keys from the auction, and parts with its qualified drivers. In force majeure cases, the company is not responsible for:

Storage fees (due to weather conditions, auction closures for unknown reasons, or technical issues by auctions or dealerships).
Sublots, offsites, Anchorage, Honolulu, and Canada locations, regardless of payment arrival dates.
When the client chooses the auto-pay method.
When the company pays before payment arrival (only a receipt is available, but no payment); however, this gives an advantage in getting cars as quickly as possible.
Normally, no worries, we are doing our best to dispatch cars within 1-3 days, although our dispatch terms are 3-14 business days.
In force majeure cases, some cars may be dispatched in more than 3-14 days, but generally, our dispatch time is 24-72 hours after payment arrives in our bank account.

Loading Terms

The company completes the loading process within 3-30 business days after the sale date. If the client needs any additional services (video, isolation, or others), the client must request them before the loading date. For example, see our service: Tracking Example. The exact date of entry of the container to the destination port will be in the tracking of the vessel line link (all links have been attached to tracking; clients can easily access them). To get the exact location of the vessel, clients can take the vessel name from the tracking link of the vessel line and input it here: Marine Traffic. Generally, we are doing our best, and the company is loading cars 24-72 hours after they arrive at the warehouse, regardless of the loading time terms of 3-30 business days!

Tracking Terms

For tracking the entry date of the container, the client must go to the vessel line tracking link or the vessel line ships link to determine the vessel's location (the tracking link is in the tracking section of GLB, where you will see a link button). To find the ship's location, visit MarineTraffic. The company is not responsible for vessel delays, extended stays at transshipment points, or force majeure cases.

Coordination Terms

For questions related to accounts, technical issues, invoices, or specific inquiries, clients can get in touch with their coordinator (each client has an individual coordinator; the name and number are available on the website). For questions related to the terminal (e.g., whether the car is green or red), clients should contact the Viber number at +994706283878. Insurance requests and accounting requests must be made through the website only. Clients must read the insurance terms before insuring their cars. The insurance company is located in Austria, and client requests must be analyzed according to the terms of the insurance company; these requests will be coordinated only via the website. The accounting team is located in the USA, Georgia, and Savannah, so clients must submit requests through the website for any accounting questions, as responses can only come from the accounting team. For additional services (e.g., taking videos, isolation), use the additional service request form on the website. If you have questions related to storage, go to the storage requests section. All information about the car (sale date, container number, booking number, payment details, loading date, entry date, opening date, green date, etc.) will be posted only on the website, and the delegate can check it only there. WhatsApp messages are not an information service for clients.

Storage Terms

The company is responsible for all storage when payment arrives on the second day after purchase. Payment receipts are not considered proof of payment arrival. If the company pays on behalf of the client before payment arrives (when only a receipt is attached), the company is not responsible for storage. However, we will do everything possible to retrieve your car as quickly as possible. The company offers a service for clients who pay on time (payment arrives the second day after purchase and they pay transportation costs with the prepayment price altogether), such as auto-pay. When a client chooses the auto-pay service, the company can pay for the car on the same day as the purchase and will start the dispatch process. This gives the entire team an advantage in dispatching the car quickly and loading and delivering it to warehouses, terminals, or destinations as quickly as possible. However, when a client selects auto-pay, the company is not responsible for any storage fees. Payment receipts are not considered proof of payment arrival. If the company pays on behalf of the client before payment arrives (when only a receipt is attached), the company is not responsible for storage. However, we will do everything possible to retrieve your car as quickly as possible. The company offers a service for clients who pay on time (payment arrives the second day after purchase and they pay transportation costs with the prepayment price altogether), such as auto-pay. When a client chooses the auto-pay service, the company can pay for the car on the same day as the purchase and will start the dispatch process. This gives the entire team an advantage in dispatching the car quickly and loading and delivering it to warehouses, terminals, or destinations as quickly as possible. However, when a client selects auto-pay, the company is not responsible for any storage fees. The company is not responsible for storages listed here (sublots, offsites, Anchorage, Honolulu, Canada), regardless of payment arrival dates. Storage fees can be added within 1-120 days, depending on the AI graduation system.

Accounting Terms

Accounting questions must be answered via the requests form. The accounting company is located in the USA, Georgia, Savannah, and operates on an AI system. This system will evaluate every case, every payment, and all details. AI system accounting is the best practice in the 21st century, as it evaluates every case based on company protocols, ensuring that clients do not face any irresponsible or biased decisions. One of the significant advantages of our company is that it has its own protocols for evaluating every case, without regard to client volume, personality, or any familiar relationship. This means that the company will evaluate every case based on good client-based standards. Clients must upload all receipts in the delegate panel. Transportation prices must be paid 10 days before the container arrival date.

Payment 1 + Payment 2 > Auction Price + 200 (This means the client can transfer additional positive balances from one car to another based on this principle as mentioned). Clients can see all deposits in the deposit section, all transfers in the transfer section, all payment history (payer name, surname, amount, and payment date) in the payment history section. All compensations (insurance, terminal compensation, or others) will be added to the dealer profile, and the dealer can transfer money only via balance (the company is not involved in any cash procedures).

Title Regulations

All titles must be checked via the website (you can easily find which titles can be purchased or not). Titles from the USA are guaranteed for exporting cars from USA customs, but there is no guarantee that the title will be suitable for any other country. Without verifying the title status at the destination office, clients should not take any action to deliver the car from the destination country to another country or any other customs. Titles can be delayed for the following reasons, for which the company is not responsible:

From auction to warehouse (this will affect the loading process and time).

Titles with liens (in this case, the client must contact the car owner to release the lien). Otherwise, USA customs can hold the car or container, and all related charges will be the client’s responsibility. The company is responsible for transporting the car, not for releasing liens. Clients must check title liens before purchase cases (Lien Check).
Cars that are stolen, involved in theft, or similar incidents are not guaranteed to be loaded without demurrage or other related charges.
The time it takes for a title to arrive from the auction to the warehouse (generally, Copart and IAAI titles arrive within 3-15 days if the driver could not pick up the title; Manheim titles are delivered within 3-30 business days). However, there is no guarantee for these title’s arrival date.
Clients must check the title status from the tracking link or delegate profile.
Bill of Sale, Parts Only, or similar titles must be clarified with the coordinator before the purchase procedure.
FedEx losses or auction losses of titles will not be compensated by the company.
Clients must email for getting titles from offices at the destination and must send the ID or passport of the person who will collect the titles.
Manheim Titles ( Copart ,IAAI titles which not given to drivers, even Title status is normal) are not taken any responsibility by company Their delivery time to warehouse!

However, the company will do its best to deliver cars in the quickest, safest, and most cost-effective way. That is why we are here!

Licensing (Auction Accounts)

The company provides every delegate with auction codes (Copart, IAAI, and Manheim). Every delegate's actions (including cars that have been bid on, lost, watched, searched, etc.) are tracked by the AI Accounts System. Dealers can add a car (sometimes it is added automatically) to their delegate profile 2-6 hours after the purchase process. Clients must define which cars can be bid on from which accounts before the bidding process. The last bidder (who won the car) will be determined by the company with the help of the AI Accounts System if any controversial case arises.

All accounts provided to the client by the company must purchase at least 5 cars monthly. If fewer than 5 cars are purchased, the accounts will be automatically blocked. Before the licensing process, the client and company must agree on the company's logistics process (contract), and the delegate must add a deposit. After the first car payment arrives in the company’s bank account, the client's deposit will be returned automatically.

Relist Fees:

Copart Cars Relist Fee: If a car is purchased but not paid for and returned to auction, the fee is $600 or 10%, whichever is greater.

IAAI Relist Fee (Renege Fee): The fee is $1,000 or 15%, whichever is greater.

Manheim Cars: There is no option to relist (return) cars to auction. Therefore, if the client purchases a car, the price will already be added to their balance and delegate profile.

Balance

The delegate is responsible for all car balances, and the company will not deal with any individual client regarding balance questions. Unpaid cars will affect all cars associated with the delegate's account. If any unpaid car remains unresolved, all other cars will be blocked (i.e., will not be released from the terminal to the client). If the delegate is unsure about a client's payment, the company advises that the delegate should not confirm payment before the client's payment is received. All cars paid for by the company are considered paid on the delegate's advice, and the receipt file by the delegate is not considered confirmation of payment before the client's payment arrives.

Agents

Delegates must identify their agents (terminal agents). The delegate must send a request to the company's terminal team, including the agent's name, surname, and ID number, before the agent's inquiries.

Receiver

The company handles the documentation process according to the date on the invoices (payer's name, surname, and ID number). If a delegate wants to change the receiver of a car (and sends a request for this process), the company will proceed with the change upon the delegate's confirmation. The delegate must go to the delegate cabinet and add the new receiver. If the new receiver is added within 1-24 hours of the initial invoice issuance, the change will be free of charge. If the new receiver is added after 24 hours, the change will cost $100-$250 (depending on the vessel line) and may take 3-20 business days.

If the car has already been opened and the delegate wants to change the receiver's name, surname, or ID number (only one of these), this process is free and can be submitted via Viber. Clients can also check the receiver's name, surname, and ID number through government websites (e.g., Rs.ge). Changing the receiver completely (both name, surname, and ID number) must be submitted via the request section and costs $100-$250 (depending on the vessel line) and may take 3-20 business days.

Insurance Terms

Clients must submit an insurance claim request no more than 24-72 hours after the photos have been added to the system. Insurance compensation will be added to the client's balance (which can be used for transfers). Clients should always read the insurance terms before proceeding with the insurance process. Clients can also get in touch with the insurance company via declaration if they have any claims.

General Insurance Terms

All insurance claims should be submitted within 72 hours of the photo appearing on the website. After 72 hours, the insurance company will not consider the case or evaluate the damage.
This document outlines the terms of compensation for losses that occur during transportation.
This document is considered an insurance agreement between the company and the auto dealer.
The auto dealer must review all insurance terms and submit claims according to these terms.
The insurance company's responsibility ends at the terminal of destination. Further problems, whether related or unrelated to insurance claims (regardless of the car's location in Azerbaijan, Kazakhstan, Kyrgyzstan, Jebel Ali, Russia, or any other country the client takes it to), will not be compensated by the insurance company or any third party.

Terms of Conditions for Compensation and Loss

Vienna Group and GLB Logistics collaborate on insurance: The car is insured between the warehouse auction (not auction photos) and discharge photos (Georgia terminals).

The insurance amount is 1% or 25%(which one is higher)of the car's bill of sale value. (For example, if the car price is $2500, the auto dealer should pay $25, if price is 3000, 3000 x 0.01% = 30.

The deductible (non-reimbursed amount) is $100 or 10%, whichever is higher.

The loss must be reported by the auto dealer within 96 hours after discharge via Gmail or the website. Otherwise, the insurance company will deny the claim regardless of any emergency circumstances.

Compensation below $550 will be reimbursed within 3-12 business days. If the compensation is more than $550, it may take 3-30 business days. (Depend on Insurance Company)

If the claim involves a total loss, it may take a month or more to process.

The auto dealer must provide all necessary information, and the company will begin processing after receiving all required documents. Videos and photos taken by the client are not considered proof of damage.

The loss will be evaluated based on the repair cost of the damaged part if it can be repaired. If the damaged part cannot be repaired, the price of a non-original part (if available) will be reimbursed.

In the case of a total loss, including depreciation value, the insurance company will reimburse the invoice price minus the deductible. In a total loss scenario, if the client is reimbursed the invoice price, the company has the right to take possession of the car.

Total loss is defined as a situation where the restoration cost exceeds 70% of the car's value.

Compensation amounts will be evaluated based on Georgian market prices.

The company is not responsible for any invisible parts, undercarriage, etc.

The company is not responsible for the "run and drive" status indicated by auctions or other sources.

Insurance fees for specific vehicles (boats, bikes, motorcycles, etc.) should be negotiated with the company before the sale process.

Insurance fees for specific locations (not USA, etc.) should be negotiated with the company (e.g., Seattle, Anchorage, Canada, Honolulu, and all destinations except Georgia).

The client must provide all documentation as requested.

If the client has double insurance, they must inform the company, as overall payments from both companies will equal the damage price (minus $100 or 10% deductible).

If payment is not made with the invoice, the object cannot be insured.

If any additional part is left in the car during the discharge process (that does not belong to the car), the client must inform the company. If not, the amount will be added to their balance as a charge.

Cargo, forklift, or similar charges cannot be compensated.

After the opening process, the insurance period is finished. Terminals or warehouses are responsible for the car. If any suspicious case arises, the client should claim to the terminals or warehouses where the car is stored.

Within 24 hours of seeing warehouse photos, if any significant visible damage (not loss of any part) is noticed, the client can inform the company. The company can then negotiate with the auctions (in most cases, auctions are not responsible for any damages or missing parts as shown on their websites).

Scratches, dents, small damages, and losses are not insured by the insurance company.

If the client wants to insure the transportation price, they should inform the company, and the insurance fee will be (bill of sale and transportation price sum) * 1%. The transportation charge should be paid with the bill of sale price.

Parts That Can Be Claimed and Will Be Reimbursed by the Insurance Company

The following car parts will be insured by the insurance company: wing, hood, roof, roof pillars, bumper, grille, door (including external components), reflectors, molding, lamps (if only the glass needs replacement, it will be evaluated at the glass price), key (if shown in warehouse photos and accepted as available).

All other components and parts will not be insured.

To start an insurance case, the auto dealer must subrogate rights from the client to the company.

Keys are insured from the warehouse to Poti (auction key status or auction pictures are not insured). Most auctions lose keys during the car parking process.

Non-Insured and Non-Refundable Cases and Terms

Motorbikes, ATVs, snowmobiles, hydro scooters, and all technical units belonging to this category if additionally damaged.
If a damaged part is further damaged during transportation.
Theft, loss, or damage due to dampness or wetting of the battery.
All invisible parts, claims, and damages.
All damages involving casting to metal.
Services by tow trucks and key loss (e.g., transporting a vehicle for programming).
Mats damage or theft.
Any item that does not belong to the car.
Non-factory fitted parts of the car.
Wetting of the car inside or outside.
Engine compartment and all accessory parts. Parts of the undercarriage system that are not factory-fitted after damage (e.g., broken fixing system, mounted temporarily, not factory-fitted, semi-damaged, partially mounted to the body loosely, lying on the ground) in case of additional damage or loss.

Non-Insured and Non-Refundable Cases and Terms

All component parts on the underbody of the vehicle, including tires, hubcaps, undercarriage, and its parts, in a non-factory-fitted condition or torn off as a result of damage.
During the loading and discharge process: all undercarriage parts of the car, including diffusers, rocker panels, gearbox, engine, exhaust system pipes, catalytic converter, bumper inserts, and the floor of the car.
Motorbikes, ATVs, snowmobiles, hydro scooters, and all technical units belonging to this category if damaged additionally.
Catalytic converters inside the car.
Damages that are invisible in photos.
Vehicles damaged by natural disasters.
Non-factory-fitted parts of the car.
Technical failure of a damaged or undamaged vehicle purchased at an auction, including failure or damage/loss of electrical wiring, sensors, guards, computers, and electrical appliances, including the stereo system and its parts.
All damages that can be repaired by polishing.

Auctions Exceptions:

Damages that are invisible in photos.
If undercarriage parts and bumpers (or diffusers, etc.) are not fitted correctly and are damaged by forklifts.
Damages caused by temperature differences.
Windscreens and glasses.
Specific cars that are larger than normal (during damages).
Vehicles damaged by natural disasters.
Dents, scratches, or minor damages.
The auto dealer is free to select any vehicle, and the company is not responsible for the condition of cars purchased from auctions.
If the car's manufacture year is old, the insurance case and price should be negotiated with the company before the purchase process.
All damages involving casting to metal.

Definition of Terms

Terms used in this Agreement and Policy have the following meanings:

The Insurer – JSC International Insurance Company Irao (Vienna Insurance Group).

Policyholder – A physical person or legal entity that has concluded an insurance contract with the Insurer.

Insurance Object – A term used in Institute Cargo Insurance Clauses and refers to the insured cargo.

Beneficiary – A physical person or legal entity stated in the insurance policy by the policyholder, who is entitled to receive insurance compensation. (Global Logistics LLC, which is responsible for defending insured rights in insurance cases, will accept compensation and pay insurance fees to insurance companies.)

Insured Event – An accident caused by an insured risk, in the event of which the insurer is obliged to pay insurance compensation under these conditions to the policyholder/the beneficiary.

Insured Risk – An accident that may cause an insured event.

Insurance Period – Generally a four-month period during which the insurance policy is active. In the case of a voyage policy, the insurance period is the transportation period of the cargo, considering relevant incoterms obligations. In the event of an open policy, the insurance period is a specific period, often annual, covering several transportations during this period, considering relevant incoterms obligations indicated in the relevant declaration/invoice during the cargo transportation period.

Insurance Territory – The territorial area indicated in the insurance policy where the insurance is valid.

Sum Insured – The maximum limit of insurance compensation and liability of the insurer. The sum insured should be equivalent to the value of the cargo and is defined by the prices indicated in the relevant invoice, waybills, or other transportation documents. At the policyholder's discretion, 10% may be added to the cargo sum insured to cover transportation expenses. The sum insured is defined according to the documents that confirm the price of the cargo at the time of insurance or, in the case of an open policy, at the time of declaration of the cargo to the insurer. This price may also include expenses confirmed by transportation documents and for preserving the cargo.

Deductible – The portion of the damages in the case of an insured event that the insurer will not compensate and which must be borne by the insured/policyholder. The amount of the deductible is stated in the policy. The insurer is not liable for damages that do not exceed the deductible amount; in other cases, each damage will be compensated with a deduction of the deductible amount.

Insurance Compensation – The amount that the Insurer shall pay to the Policyholder for damages covered under these Conditions.

Cargo – One or more pieces of objects related to a specific route of transportation, in legal or trusted ownership of the Policyholder, Insured, and/or Beneficiary, as indicated in the relevant policy, and transported by land, railway, marine, inland navigation, and/or air transport. The relevant insurance policy may cover full or partial (group) cargo transportation.

Force Majeure – Acts of God or political, military, legal, labor, social, or other relevant events, which the parties cannot avoid or overcome and which make it impossible for the parties to fulfill their obligations.

Wording of Insurance

All information, documentation, and other details provided by the parties, which are of commercial or other value, regardless of their written or oral form, are considered confidential and may not be transferred to third parties without prior agreement of the parties.

After the entry into force of the "agreement," the adoption of laws and legislative acts by both central and local government bodies of Georgia, which hinder or make it impossible for the parties to fully or partially fulfill their obligations, will be addressed. In case of disagreement, all disputes arising between the "Parties" will be discussed and resolved according to the scheme established by Georgian legislation, by applying to the court. The rights and obligations of the parties and the terms of performance of this agreement, if not defined within this agreement, will be regulated by the rules provided by Georgian legislation.

Cases Not Insured

Military actions resulting from declared or undeclared war, as well as rebellions, riots, civil wars, and riots, criminal acts.
Loss, damage, or expense attributable to willful misconduct of the Assured.
Ordinary leakage, ordinary loss in weight or volume, or ordinary wear and tear of the subject matter.
Loss, damage, or expense caused by insufficiency or unsuitability of packing or preparation of the subject matter insured to withstand the ordinary incidents of the insured transit, where such packing or preparation is carried out by the Assured or their employees, or prior to the attachment of this insurance. (For the purpose of these Clauses, "packing" includes stowage in a container, and "employees" does not include independent contractors.)
Loss, damage, or expense caused by the inherent vice or nature of the subject matter insured.
Loss, damage, or expense caused by delay, even if the delay is caused by a risk insured against.
Loss, damage, or expense caused by insolvency or financial default of the owners, managers, charterers, or operators of the vessel, where, at the time of loading of the subject matter insured on board the vessel, such insolvency or financial default could prevent the normal prosecution of the voyage.
Loss, damage, or expense directly or indirectly caused by or arising from the use of any weapon or device employing atomic or nuclear fission and/or fusion or other similar reactions or radioactive forces or matter.
Unseaworthiness of the vessel or craft or unfitness of the vessel or craft for the safe carriage of the subject matter insured, where the Assured is aware of such unseaworthiness or unfitness at the time the subject matter insured is loaded therein.
Unfitness of the container or conveyance for the safe carriage of the subject matter insured, where loading therein or thereon is carried out prior to the attachment of this insurance or by the Assured or their employees, and they are aware of such unfitness at the time of loading.
The Insurance Company can waive any breach of the implied warranties of seaworthiness of the ship and fitness of the ship to carry the subject matter insured to its destination.
War, civil war, revolution, rebellion, insurrection, or civil strife arising therefrom, or any hostile act by or against a belligerent power.
Capture, seizure, arrest, restraint, or detainment (except piracy), and the consequences thereof, or any attempt thereat.
Derelict mines, torpedoes, bombs, or other derelict weapons of war.
Loss or damage caused by strikers, locked-out workers, or persons taking part in labor disturbances, riots, or civil commotions.
Resulting from strikes, lockouts, labor disturbances, riots, or civil commotions.
Caused by any act of terrorism, being an act of any person acting on behalf of, or in connection with, any organization which carries out activities directed towards the overthrowing or influencing, by force or violence, of any government, whether or not legally constituted.
Caused by any person acting from a political, ideological, or religious motive.
Duration is 4 months per insurance policy; after 4 months, the insurance should be renewed.

This insurance shall remain in force above and in accordance with the provisions of Clause 9 below during delays beyond the control of the Assured, any deviation, forced discharge, reshipment, or transshipment, and during any variation of the adventure arising from the exercise of a liberty granted to carriers under the contract of carriage.

Termination of Contract of Carriage

If, due to circumstances beyond the control of the Assured, either the contract of carriage is terminated at a port or place other than the destination named therein, or the transit is otherwise terminated before unloading of the subject matter insured as provided for in Clause 8 above, then this insurance shall also terminate unless prompt notice is given to the Insurers and continuation of cover is requested. In such cases, the insurance shall remain in force, subject to an additional premium if required by the Insurers, either:

(a) Until the subject matter insured is sold and delivered at such port or place, or, unless otherwise specially agreed, until the expiry of 60 days after arrival of the subject matter insured at such port; or

(b) If the subject matter insured is forwarded within the said period of 60 days (or any agreed extension thereof) to the destination named in the contract of insurance or to any other destination, until terminated in accordance with the provisions of Clause 8 above.

Constructive Total Loss

No claim for Constructive Total Loss shall be recoverable hereunder unless the subject matter insured is reasonably abandoned either because its actual total loss appears to be unavoidable or because the cost of recovering, reconditioning, and forwarding the subject matter insured to the destination to which it is insured would exceed its value on arrival.

Increased Value Insurance

If any Increased Value insurance is effected by the Client on the subject matter insured under this insurance, the agreed value of the subject matter insured shall be deemed to be increased to the total amount insured under this insurance and all Increased Value insurances covering the loss. Liability under this insurance shall be in proportion to the sum insured under this insurance compared to the total amount insured.

Agreed Value

The agreed value of the subject matter insured shall be deemed to be equal to the total amount insured under the primary insurance and all Increased Value insurances covering the loss, and effected on the subject matter insured by the Assured. Liability under this insurance shall be in proportion to the sum insured under this insurance compared to the total amount insured.

Urgent Transportation

If the customer requests the car to be transported from another port due to urgency, they accept the cost of transporting the car from this port to another port and the transportation costs of the new port, which must be paid in advance.

Insurance Exclusions

The companies agree that the following are not covered by insurance: engine, gearbox, car suspension system, windows, trays, electrical problems, scratches and scuffs, damage to the rear mechanism of the trunk, if the locking mechanism of the trunk cover is damaged or the trunk does not close according to the manufacturer's specifications, damage to the car from where it was taken at the warehouse, damage to the car tire, scratches on the front and rear headlights, damage to the floor mats, scratches on the front and rear bumpers, if the car key is missing or damaged after transportation, or any other related facilities.

Condition of Car

The parties accept and confirm that the consumer is aware that the selected and repaired car under the framework agreement is not new, but second-hand and was in use. The company is not obligated to transfer a non-damaged or repaired car.

Insurance Coverage

If the car is not insured, no compensation will be paid for damage. Car insurance should be based on photos taken during delivery to the warehouse and opening of the container in Poti. Other cases are not considered. If not insured, no compensation will be paid for damage (e.g., shipwreck, ship burning, etc.). The client acknowledges that insurance is only for damage caused. Car delays are not covered by insurance.

Independent Expert

If the amount of loss is in doubt, each party is entitled to appoint an independent expert, and the expert's expenses should be covered by the party that appoints the expert.

Compensation Limits

Damages are compensated up to the limit of the Sum Insured, in proportion to the Sum Insured and the actual price of the cargo. Disappearance or unexplained loss of cargo without evidence is not compensated under this insurance.

Third-company Compensation

If the Beneficiary receives remuneration for damages from a third company, the remaining Insurance Compensation shall be paid with the deduction of this amount.

Role of GLB Logistics LLC

GLB Logistics LLC plays the role of Beneficiary in the insurance agreement between the Client and the Insurance Company. The Insurance Company is responsible for all insurance cases. If the Client does not agree with these insurance terms and conditions, they are free to obtain insurance from another company of their choice. GLB Logistics LLC does not assume responsibility beyond what is covered by the Insurance Company. As stated, GLB Logistics performs transportation services, and the Insurance Company is responsible for all related cases. GLB Logistics LLC and Vienna Insurance Group agree that Vienna Insurance Group is responsible for insured cars, and if any issues arise, Vienna Insurance Group will be responsible for lost or damaged cars in front of Clients.

Duty of Client

It is the duty of the Assured and their employees and agents to:

(a) Take such measures as may be reasonable for the purpose of averting or minimizing loss;

(b) Ensure that all rights against carriers, bailees, or other third parties are properly preserved and exercised.

Regulation

If the amount of loss is in doubt, each party is entitled to appoint an independent expert, and the expert's expenses should be covered by the party that appoints the expert.

If the Beneficiary receives remuneration for damages from a third company, the remaining Insurance Compensation shall be paid with the deduction of this amount.

Force Majeure

In the event of force majeure, the parties are relieved from fulfilling their obligations under these conditions, either fully or partially. The Insurer is not obliged to compensate for damages caused by force majeure conditions.

The company unable to fulfill its obligations due to force majeure shall inform the other party within 2 company working days after the force majeure event occurs or becomes known. The fact of force majeure indicated in this notification should be verified (confirmed) by the Georgian Chamber of Commerce and Industry.

If there is a shutdown of internet or electricity due to force majeure, all insurance, payments, storage fees, late payment fees, and related matters are not insured or compensated.

Disputes

Any disputes between the parties should be resolved through negotiation. If negotiations fail, the dispute will be resolved by courts in accordance with Georgian legislation.

Confidentiality

The parties shall not disclose confidential information about the other company that they became aware of under these conditions without written agreement from the other party.

Sanction Conditions

No (re)insurer shall be deemed to provide cover, and no (re)insurer shall be liable to pay any claim or provide any benefit hereunder to the extent that such cover, payment of a claim, or provision of a benefit would expose the (re)insurer to any sanction, prohibition, or restriction under United Nations resolutions or the trade or economic sanctions, laws, or regulations of the European Union, Georgia, the United Kingdom, or the United States of America (provided that this does not violate any regulation or specific national law applicable to the undersigned (re)insurer).

Client Terms

CLIENT TERMS